Poly-Flo Filter Media - Terms and Conditions

Customer Service and Ordering:

  • Phone: 800.241.9902 or 770.974.7000
  • Fax: 888.241.9903 or 770.529.4123
  • For all orders or questions – email: [email protected]
  • Customer Service: Monday through Friday 8:00 AM – 5:00 PM (EST)
  • Payments via Credit Cards will be subject to a 3.5% service charge.
  • All Americo products have assigned stock codes. ALWAYS include our stock code/item number to avoid delay in processing your order.
  • Any change or add on’s to an order may be only accepted on the date the order is received at Americo. If changes or add-ons are accepted after the date the order is received, it may result in an extended lead-time.
  • Standard lead-time can be up to 10 working days for all orders.
  • Pricing is subject to change without notice.

Freight Terms:

  • FOB factory

Minimum Order:

  • $1,000.00 (excluding freight/accessorial charges)

Payment Terms:

Open Credit Line:

  • Credit Application must be submitted in order to determine an open credit line. Payments must be made within stated terms if open credit is granted. A delay could cause credit terms to be revoked.
  • A service charge of 1.5% per month will be added to overdue accounts and any special discounts will be discontinued on subsequent order.

Pay In Advance:

  • Payment must be made in advance of order released for processing. Standard Lead-Time will apply once payment is received.

Accessorial Charges:

Please contact Customer Service for specific charges on the following services:

  • Palletize and shrink-wrap
  • Driver Unload
  • Phone Call for Delivery Appointment
  • Guaranteed Delivery Service
  • Inside Delivery
  • Lift Gate Service
  • Holiday/Weekend Delivery
  • Sort and Segregate
  • Redelivery Charge
  • Lumper (for truck unloading)
  • Residential, Construction Site, Prison, School, and Remote Government Site Delivery